Salon Policies:
Satisfaction Guarantee:
- Your satisfaction is our priority. If you are ever dissatisfied with any service, we will make the necessary corrections to exceed your expectations within 7 days of your original service. No refunds will be given once a service has been rendered.
Service Guarantees:
- Enhancements, Dip, and Gel Polish Manicures: These services are guaranteed for 7 business days after your appointment.
- If you lose an enhancement or notice chips or lifting within the first 7 days, please call us to schedule a free repair.
- Traditional Polish Services: These services are not guaranteed. Remember, nails are jewels, not tools. Treat your nails kindly to keep them beautiful for weeks after your service.
Health and Safety:
- We are not responsible for health issues or personal injuries before, during, or after service.
Behavior and Conduct:
- We do not tolerate aggressive behavior.
- We reserve the right to refuse service.
Gift Certificates:
- Gift certificates are non-refundable. We are not responsible for lost or stolen gift certificates.
Teamwork:
- Our employees work as a team. If you are uncomfortable with your technician for any reason, please inform us, and another team member will be made available to you.
Children Services:
- Please Note: Minors must always be accompanied by a parent or guardian while in our salons.
- We do not recommend gel polish for children due to the size of the nail bed, which may affect the longevity of the nail treatment.
- For their safety, we do not cut children's cuticles.
- We cannot guarantee the same wear as with adults.
Pricing:
- Prices are subject to change without notice
Please choose your gel polish or dip powder color carefully before we begin your service. Once the service is completed, any request to change the color will require a redo at half price.
Thank you for your understanding and support!
